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Training and Support to keep our client on the leading edge!

NEED

Provided training and Human Resource advice to association members (with 30,000 employees) nationally, to ensure that their Human Resource practices were consistent with Positive Employee Relations and provincial labour legislation.

BACKGROUND

Provided 24/7 phone and chat line services to association members from coast-to-coast: “Addressed immediate needs, immediately”. To create a common baseline, designed employer-to-employee communications [eg: Let’s Talk©]. Developed Vision, Values and Behavioral Statements for the association; we used a 12 members/employers’ task group. Conducted training workshops, and train-the-trainer workshops for the HR managers of the association member organizations.

OUTCOME

Provided 24/7 phone and chat line services to association members from coast-to-coast. “Addressed immediate needs, immediately”. To create a common baseline, designed employer-to-employee communications [eg: Let’s Talk©]. Developed Vision, Values and behavioral Statements for the association using a 12 members/employers task group. Conducted training workshops and train-the-trainer workshops for the HR managers of the association members. 

Our 15 year involvement with this national client has kept them at the leading edge of Human Resources/Positive Employee Relations strategies. We assisted the association in replacing ourselves by designing and recruiting staff for a two person HR and Training function. The industry is much less unionized that it was 15 years ago.


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